Shipping Policy

Shipping & Delivery

 

We get it – you're excited to receive your order! Here's what you need to know about how we get our awesome products from our suppliers to your doorstep.

 

1. Order Processing

 

Once you place your order, our team gets right to work! Please allow 1-3 business days for us to process your order, verify details, and prepare it for shipment. This doesn't include weekends or holidays.

 

2. Estimated Delivery Times

 

Since we work with global suppliers to bring you the best selection, shipping times can vary. Here's what you can generally expect:

  • Standard Shipping: Typically 7-15 business days

  • International Shipping: Varies by destination, generally 10-20 business days

Please Note: These are estimates. Occasionally, unforeseen delays due to customs, carrier issues, or peak seasons might occur. We appreciate your patience!

 

3. Shipping Costs

 

Shipping costs are calculated at checkout based on your location and the items in your order. Keep an eye out for any free shipping promotions we might offer!

 

4. Order Tracking

 

Once your order ships, we'll send you a shipping confirmation email with a tracking number. You can use this number to follow your package's journey right to your door. Please allow 24-48 hours for tracking information to update.

 

5. Important Notes

 

  • Address Accuracy: Please double-check your shipping address at checkout! We can't change the address once your order has been processed and shipped. If there's an error, contact us immediately.

  • Customs & Duties (International Orders): For international shipments, your order may be subject to import duties, taxes, or customs fees charged by your country. These are not included in your order total and are your responsibility.

  • Lost or Delayed Packages: While rare, if your order is significantly delayed or seems lost, please reach out to us at [Your Contact Email/Link]. We'll do our best to assist you in tracking it down with the carrier.

 

Got Questions?

 

We're here to help! If anything isn't clear or you need further assistance, don't hesitate to contact our support team at bach.phan96@yahoo.com.